Terms & Condition
Welcome to Autokaaran Seafoods! By using our website and making purchases from our eCommerce platform, you agree to the following Terms and Conditions. Please read them carefully before proceeding with your order or using our website.
1. Acceptance of Terms
By accessing or using the Autokaaran Seafoods website, you agree to comply with these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.
2. Changes to Terms
Autokaaran Seafoods reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately. We encourage you to review these terms periodically.
3. Products and Services
- Product Availability: All products listed on the website are subject to availability. We strive to ensure accurate inventory information, but in rare cases, products may be out of stock.
- Product Descriptions: We make every effort to ensure that product descriptions, images, and other information are accurate, but we do not guarantee that they are error-free or complete.
- Pricing: Prices for products are listed in Indian Rupees (INR) and are subject to change without notice. Sales tax, delivery charges, and other applicable fees will be added during checkout.
4. Orders and Payment
- Order Confirmation: Once you place an order, you will receive an order confirmation email. This does not guarantee that the product is available or that the payment was successfully processed. Orders are subject to acceptance and availability.
- Payment Methods: We accept various payment methods, including credit cards, debit cards, and third-party payment gateways. All payments are processed securely via trusted third-party payment providers.
- Order Cancellations: You may cancel your order within 30 minutes of placing it. Please contact our support team immediately via phone or email to request a cancellation.
5. Shipping and Delivery
- Delivery Areas: We offer delivery to select locations. Please ensure that your shipping address is correct at the time of checkout.
- Shipping Costs: Delivery charges will be calculated during checkout based on your shipping address.
- Delivery Time: Delivery times vary depending on your location and product availability. While we aim to deliver your order as quickly as possible, we are not responsible for delays caused by unforeseen circumstances or external factors.
- Damaged or Missing Items: If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with photos of the product and packaging for assistance.
6. Returns and Refunds
- Returns: Due to the perishable nature of seafood, we do not accept returns unless the product is damaged, defective, or incorrect. Please inspect your order upon delivery.
- Refunds: If a refund is applicable (e.g., damaged or incorrect items), it will be processed to the original payment method. Refunds may take 5-7 business days to reflect in your account, depending on your bank or payment provider.
7. User Account
- Account Creation: To place orders, you may create an account on our website. By doing so, you agree to provide accurate and complete information.
- Account Security: You are responsible for maintaining the confidentiality of your account and password. If you suspect any unauthorized access, please contact us immediately.
- Account Termination: We reserve the right to suspend or terminate your account if we believe you have violated these Terms and Conditions.
8. Privacy
Your use of the Autokaaran Seafoods website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
9. Limitation of Liability
Autokaaran Seafoods is not liable for any damages or losses arising from the use of our website, including but not limited to indirect, incidental, or consequential damages. We are not responsible for any errors, omissions, or interruptions in the availability of our website.
10. Indemnification
You agree to indemnify and hold harmless Autokaaran Seafoods, its directors, employees, agents, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the website or violation of these Terms and Conditions.
11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of the website shall be resolved in the courts located in [City, State], India.
12. Contact Us
If you have any questions or concerns regarding our Terms and Conditions, please don’t hesitate to contact us:
Support Number: +91 93638 58359
Support Email: support@autokaaranseafoods.com
Thank you for choosing Autokaaran Seafoods! We are committed to providing you with the best seafood experience possible.